RAP Office Contracts, the Kent based refurbishment specialist, has completed its first £1 million redevelopment project for client Swan Housing. The 20-week refurbishment project was a complete remodelling of the three floors using all the internal design and build skill within RAP.
RAP won the project because of its excellent record of refurbishment work for Swan Housing. Key to winning this project was RAP’s demonstration of large project capability and a full service provision for office contract services. Throughout the project RAP demonstrated its ability to be flexible in its client communications and workflow planning.
Commenting on RAP’s capabilities on this project, Shaun Child, Associate Partner, Potter Raper Partnership who provided contract administration, stated. “I had previously found RAP to be a contractor which brought a high level of integrity and capability to projects. As this project progressed they time and again demonstrated not only a commitment to quality but also the flexibility to meet the client’s needs, and that impressed me.”
The transformation from the concrete shell into a modern head office required thousands of metres of pipe work; feed and new drainage and over four kilometres of Cat5e data cable, and the latest products used to create the walls and ceilings.
Regular client meetings ensured that changing client requirements were quickly communicated and solutions implemented. The new interiors included a state of the art, sound-proofed, glass-walled meeting room with high tech presentation equipment and remodelling of the management suite to include three enclosed glass-walled offices with floor to ceiling doors. This has given a modern open plan feel, but with the required level of personal privacy for each of the offices.
“The mark of a good office contracts company is not whether you have problems, but how you solve them when they appear because they always will. Fast response is something we pride ourselves on,” Stated Julie Anderson, Business Manager RAP Office Contracts.
Jim Cunningham, Swan Housing commented. “RAP were excellent to work with on this refurbishment, they understood our needs and when there was a problem they fixed it with the minimum of hassle.”
RAP provides the full range of office refurbishment services and works with large and small clients across the South East of England. The company has recently been awarded IIP (Investors in People) 2007 for its commitment to employees and customer service.
Swan Housing is a charitable housing trust which owns, builds and maintains a growing investment in social and private mixed residential developments in Essex, East London and the South East of England.
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